When does a customer receive a SMS?

Your customers will receive SMS from SMS Troopers if they match a few general conditions, along with any conditions you apply in your App Settings.#

Your customers will only receive a SMS if:

1. Their mobile number is from The Philippines 🇵🇭.
2. 30 minutes have passed since they abandoned their checkout.
3. It is between 8 am and 9 pm Philippine Time.