SMS Troopers| Abandoned Cart Recovery
  • Introduction
  • Installation
  • Settings
    • How do you answer customer questions?
    • When does a customer receive a SMS?
    • Why aren't my customers receiving texts?
  • Introduction
  • Installation
  • Settings
    • How do you answer customer questions?
    • When does a customer receive a SMS?
    • Why aren't my customers receiving texts?

When does a customer receive a SMS?

Your customers will receive SMS from SMS Troopers if they match a few general conditions, along with any conditions you apply in your App Settings.#

Your customers will only receive a SMS if:

  1. Their mobile number is from The Philippines 🇵🇭.
  2. 30 minutes have passed since they abandoned their checkout.
  3. It is between 8 am and 9 pm Philippine Time.
How do you answer customer questions?
Why aren't my customers receiving texts?

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